Chau Huynh
Product Designer

Intuitive Cooking App Design to Boost User Engagement and Retention

How might we guide users through the cooking process so they can cook with ease and confidence?

WHAT IS SAVR RECIPES?

Savr Recipes is a native mobile app featuring thousands of recipes and cooking tips for at-home chefs. While the app received positive feedback on recipe discovery, recent reviews revealed a critical usability issue: many users struggled to follow cooking instructions, resulting in poor cooking outcomes and frustration.

CHALLENGE

In a 5-day Google Ventures Design Sprint, my goal was to design a cooking experience—specifically the cooking instructions page—to make it easier for users to follow recipes accurately and confidently achieve better results in the kitchen.

MY ROLE

I led the UX/UI design throughout the sprint. I synthesized research insights, facilitated ideation (Lightning Demos, Crazy 8’s, and storyboarding), designed high-fidelity mockups and interactive prototypes, and validated solutions through usability testing.

IMPACT

100%

Task Success Rate

100%

User Satisfaction

Unclear cooking instructions left users frustrated and unsuccessful in the kitchen.

User interviews with 8 participants revealed key pain points and unmet needs across the entire cooking journey—from preparation to post-meal reflection.

Key Insights from Research:

Before Cooking

Users wanted to know everything they needed before starting to cook.

During Cooking

Users needed guidance to stay on track at each stage and found it difficult to coordinate timing and steps efficiently.

After Cooking

When the dish didn’t turn out as expected, users wanted takeaways—tips or feedback—to help them improve next time.

How might we guide users through the cooking process so they can cook with ease and confidence?

User research revealed 3 key challenges users commonly face while cooking. To address these, I scoped the project into three core problem areas:

Before Cooking

How might we help users feel well-prepared before they start?

During Cooking

How might we help users stay on track and cook smoothly without wasting time?

After Cooking

How might we help users reflect and improve if the results aren’t what they expected?

I designed a new cooking experience focused on the instructions page to guide users through the entire cooking process, making it easier to follow recipes accurately and cook with confidence.

How might we help users feel well-prepared before they start?

Solution: I introduced the ‘Let’s Prepare’ section—clearly listing all required ingredients, utensils, and cooking techniques upfront. This helped users feel confident and reduced last-minute surprises or stress by ensuring everything was ready beforehand.

How might we help users stay on track and cook smoothly without wasting time?

Solution: I introduced a set of features designed to help users stay on track and cook more smoothly:

  • Visual guidance through step-by-step photos and videos, replacing confusing text-heavy instructions
  • Smart in-context tips like “Am I on the right track?” and “Want to save time?” to provide real-time reassurance and efficiency hacks
  • Tickable instructions that made it easy to follow long or complex recipes without losing their place
  • Built-in alarm so users could set timers without leaving the app—saving time and preventing over/undercooking
Videos/Photos guidance, Tips (“Am I on the right track?” and “Want to save time?”), and Tickable Step-by-step Cooking Instructions help users stay on the right track and save time.
The Convenient Built-in Alarm Feature helps users set cooking time easily without switching apps.

How might we help users reflect and improve if the results aren’t what they expected?

Solution: I designed a set of features to help users reflect on their cooking experience and improve next time:

  • Pro-Tips section: Expert advice highlights what to watch out for during the process..
  • My Private Notes: A personal space on each recipe for users to jot down what worked, what didn’t, and how they’d improve—easily referenced on their next attempt.
  • Community Connection: A social feature that lets users share experiences, get tips, and learn from fellow home chefs.
The “Pro-Tips” section and “My Private Notes” help users learn and improve
The Community Connection feature helps users improve their cooking by getting help from other users
THE METHODOLOGY – GOOGLE VENTURE DESIGN SPRINT

Google Venture Design Sprint (modified version)


I ultilized the Google Venture Design Sprint methodology modified for solo designer, combining it with the Design Thinking mindset, to fulfill this 5-day project. After understanding the problems and empathizing with users, I jumped right into imagining possible solutions from Day 1.

DAY 1 – UNDERSTANDING

Research HIGHLIGHTS

In-depth user interview data revealed insights, pain points, and needs about the existing experience of at-home chefs when cooking a new recipe using a cooking app

COMBINING SIMILAR THEMES

To define the problems that needed to be solved, I organized and synthesized the interview findings into themes

01

Users wanted to know everything they needed before starting to cook.

02

Users needed guidance to stay on track at each stage and found it difficult to coordinate timing and steps efficiently.

03

When the dish didn’t turn out as expected, users wanted takeaways—tips or feedback—to help them improve next time.

This enabled me to incorporate an end-to-end support that make everything easy for my users to cook:

USER PERSONA

PROBLEM STATEMENTS

How might we help users to confidently and easily follow the cooking instructions when they cook a new recipe?

BEFORE

DURING

How might we help users stay on track and cook smoothly without wasting time?

AFTER

How might we help users reflect and improve if the results aren’t what they expected?

USER JOURNEY MAP

Mapping the end-to-end experience users will have after opening a recipe with my initial ideations immersed.

DAY 2 – LIGHTENING DEMO & SKETCHING

LIGHTENING DEMO

Quick market research to get inspired

To find solutions that I’d like to be inspired by, improve, or experiment with, I conducted a lightning demo by looking at solutions competitors have produced to help users easily and accurately follow instructions on a recipe to successfully make a food. I get inspired and gathered a large amount of information from 4 apps: Epicurious, Yummly, Kitchen Stories, and NYT Cooking.

Key Insights:

I found that while the cooking apps have good solutions that I can learn from (i.e. Epicurious and NYT Cooking let users add notes after cooking, Kitchen Stories helps users prepare kitchenware before starting and implement a built-in cooking timer right on to the recipe page, Yummy gives users a checklist of ingredients so they can easily organize them, etc.), they still remain UI/UX issues same as Savr Recipes’s (there are still things making it hard to accurately and easily follow the cooking instructions). I understood this was a chance for me to mix, match, incorporate my new ideas and improve.

Some screenshots of the products I’ve researched & the reason why I selected them:

CRAZY 8’s

Identifying the most crucial moment of my users’ experience

Rapidly sketching out solutions for the most critical screen

SOLUTION SKETCH

Voting for the best solution (from the Crazy 8s)

Creating a 3-panel-board solution sketch

  • Screen 1: How users access the cooking instructions page from the home page
  • Screen 2 (the most critical screen): How users can interact with the app to easily and successfully cook a dish (the RED dots show my immersed solutions)
  • Screen 3: What happens after users complete the cooking process.
DAY 3 – STORYBOARDING

FULL STORYBOARD (SKETCHED WIREFRAMES)

Finalizing my design decisions by creating a full storyboard

Besides the main features on the cooking instructions page, I included the timer screen showing what users see when they click to set up a cooking alarm, and the brief intro carousel to show a more complete experience.

DAY 4 – HI-FI MOCKUPS & PROTOTYPING

HIGH-FIDELITY SCREENS

Designing full support for my users through their whole cooking time

INTERACTIVE PROTOTYPE

Providing a realistic experience to users when they try my app

DAY 5 – VALIDATION

USABILITY TESTS

Testing Method

  • I conducted moderated usability tests with 5 participants. Each participant session lasted about 30 minutes. Participants all have cooking experience using a mobile cooking app.
  • Before giving users the tasks and questions, I provided them with some context about the app. After that, I asked them to open a recipe and imagine that they were in the kitchen and were using that recipe to cook, then let them read through that recipe and freely explore the app as if they were cooking.

My Goals

  • The primary goal was to see if users felt they were fully supported during the entire cooking time (before starting cooking, during the cooking process, and after the dish was completed). Therefore, I got feedback mainly via open questions.
  • There were 2 features in the app that users could interact with, that were the built-in timer and the tickable instructions. I wanted to test if users were able to notice and use the built-in timer.
  • Identifying potential problems: Regarding the tickable instruction, as every solution could present a new problem, I was aware of a challenge that some users might not want to tick every step after it’s done simply because they don’t want to touch their phone many times when cooking. Therefore, I aimed to provide the tickable instruction as a convenient feature for those who need it to organize their cooking steps, but did not consider it as a task users must successfully complete when using my app.

KEY FINDINGS

Successful Outcomes Achieved – Testing was successful with 5/5 participants completing all tasks and providing positive feedback! All participants did not struggle with any specific section or task.

Before Cooking: Be Prepared Beforehand

During Cooking: Know That I’m On The Right Track & Put Everything Together Smoothly

After Cooking: Learn & Improve Next Time

SUCCESS

Savr Recipes achieved a 100% Task Success Rate and 100% User Satisfaction by delivering a guided cooking experience that supports users at every step—from preparation through cooking to post-cooking tips. Key features like the “Let’s Prepare” section, step-by-step instructions with video and photo guides, helpful tips, built-in timers, and community connections all contributed to users feeling more confident and successful in the kitchen.

CHALLENGES & LEARNINGS

The rapid Google Ventures design sprint challenged me to focus on essential user needs and deliver a user-centered solution under tight deadlines. Throughout the process, I learned the importance of agility and prioritizing core features.

Usability testing also highlighted the unexpected importance of the Community Connection feature, underscoring how listening carefully to users can reveal powerful opportunities to enhance engagement and learning.

NEXT STEP

If given more time, I would expand key areas such as enhancing the Q&A and review sections to provide clearer user guidance, and add features enabling users to connect directly with recipe creators, further enriching both the cooking experience and community engagement.